You may not have logged in. Once you subscribe you should have been prompted to create an account and log in. To log in simply enter the email and password you created when you subscribed.
How do I log in?
On the website:
- Click LOGIN on the top right-hand corner of the web page
- Enter your email address and password
If prompted to subscribe:
- Locate the LOGIN link at the bottom of the pop-up box which reads: Already a subscriber? Click login
- Enter your email address and password
On the app:
- Click ACCOUNT at the bottom right-hand side
- Choose Existing Subscription
- Click LOGIN
- Enter your email address and password